A highly integrated shared services organization is a structure where key departments collaborate to integrate relationship management, planning, systems and strategy for support functions. Numerous studies have found shared service organizations can achieve cost savings, efficiencies and better service. These organizations move beyond the basic infrastructure and service consolidation to create a true intersection of collaborating support functions empower to develop strategy that enables the business and impacts all support functions. Based on Chapter 15 of The Essential Guide to Corporate Real Estate, published by CoreNet Global.
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