CoreNet Global Brisbane Chapter June Forum 2011
Like it or not, business success relies on customers. And in an increasingly competitive, post-GFC environment, maintaining great customer relationships is the key to ongoing success. This forum will look at the best ways to manage customer relationships from courting through to post-project, as well as who is your customer.
Speakers:
Gerard Reilly, Director, BBS Public Relations
Francis Kinman, BBS Public Relations
Both our speakers are from BBS, one of Australia’s largest and most experienced strategic communications and public relations consultancies. For over 20 years they have specialised in providing issues and crisis management, media relations and strategic and hands-on support to marketing and business activities.
Presentation:
Click the link to view the presentation in PDF format.
Customer Relationship Management
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